Waxing

If you plan to visit us for a waxing treatment, please remember that you will need at least three-weeks hair growth from shaved, or four-weeks growth since your last wax treatment. If you attend for a pre-booked appointment without sufficient growth we will be unable to carry out the treatment and you will incur a charge.

LVL Lashes and Tinting

A 48-hour patch test is required before these treatments can be carried out, so please contact us straight away when booking these treatments to arrange a test.

I will not perform LVL treatment if you are pregnant.

Cancellations

If you cancel or change your appointment with less than 48 hours notice half the treatment cost will be charged.

If you cancel with less than 24 hours notice or simply don’t show up for an appointment the full cost of the treatment will be charged.

Be aware that if you use email to notify us of your intention to cancel, we will not read it until the start of the next business working day so please take that into consideration when contacting us.

Payment

I only accept cash in the salon, so please bring it with you. There is an ATM machine next to the Marks & Spencer garage.

A deposit is taken for all online appointments, and the balance will be charged to your card if you fail to adhere to my cancellation policy.

Please note this is a strict cancellation policy which we will not vary.


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